Location
We are based in Rochester, MN. However, A large amount of our clientele are located throughout the United States. We are available to communicate via email, phone or video chat as needed.

Materials to Submit
All materials (text, images, logos, information, etc.) are needed before your project can begin. Electronic files may be delivered in the following format:Email, Word Documents, PDF, JPG, GIF, TIF. To ensure that all images are reflected in the sharpest manner, images must be sent in high resolution (minimum 300 dpi). All text supplied must be typed (DOC, TXT, or Email). There will be a $50 fee for text that must be typed by BCS CREATIVE SOLUTIONS. Hard copies will be returned ONLY when accompanied by a self-addressed stamped envelope.

Revisions
Two rounds of revisions will be allowed for each project. A  $30 fee will be added to the total for each additional revision.

Turnaround Time
Our standard turnaround times are:
Graphic Design: 4-6 business days
Logo Design: 7-10 business days
Web Design: 3-5 weeks

Project Duration
All projects should be completed within 60 days of projects start date.​ Should the project extend past 60 days a 50% charge will occur.
All project sale items/services should be used within 60 days after date of purchase.

Cancellation
A full refund is available within 24 hours should your project not have started and payment is cleared. All deposits are non-refundable.